Types of Information Collected

We may collect the following types of personal information:

• Full name

• Phone number

• Email address

• Mailing or billing address

• Vehicle information (e.g., make, model, year, VIN)

• Payment details (where applicable)

• Communication preferences

Method of Information Collection

We collect personal information in the following ways:

• When you schedule an appointment or request a quote (in person, over the phone, or online)

• When you sign up for updates, promotions, or SMS notifications

• When you make a payment or complete a service order

• Through our website or contact forms, if applicable

Purpose of Data Collection

We collect your personal information to:

• Schedule and confirm appointments or service requests

• Provide estimates and perform requested vehicle services

• Communicate with you regarding your service, invoices, or promotions

• Send appointment reminders, service updates, or promotional SMS/email messages (only if you have opted in)

• Maintain accurate service and billing records

• Comply with applicable legal or tax requirements

Data Security Measures

We take data protection seriously. To safeguard your information, we:

• Use secure systems and software for customer management

• Restrict access to personal data to authorized personnel only

• Implement physical and digital safeguards to prevent unauthorized access, alteration, or disclosure

While we take all reasonable measures to protect your information, please note that no system is completely secure, and we cannot guarantee absolute data security.

Data Sharing

We do not sell or rent your personal information to any third parties.
Your information may only be shared in the following cases:

• With trusted service providers (e.g., payment processors or appointment platforms) that assist in business operations, and only as necessary to perform their functions

• If required by law or government authorities

Mobile Opt-In and SMS Consent:
Phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

User Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to inaccurate information

• Withdraw consent for communications (SMS or email) at any time

• Request deletion of your personal information, subject to legal and record-keeping obligations

To exercise any of these rights, please contact us at 207-413-6790

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for compliance reasons. The latest version will always be posted at www.deansautorepairclinic.com along with the “Effective Date” above.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from  Dean’s Auto Repair Clinic , you may receive messages related to the following:

• Account Notifications 

• Customer Care 

3- Message Frequency:

Message frequency may vary depending on the type of communication.  

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from  Dean’s Auto Repair Clinic   in the following ways:

• By submitting an online form 

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.deansautorepairclinic.com/contact-us 

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.

• You can opt out at any time by texting "STOP."

• For assistance, text "HELP" or visit our [Privacy Policy] a page.

• Message frequency may vary

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:
Dean's Auto Repair Clinic
deansautorepairclinic.com
207-413-6790
42 Lenox Street Sanford ME, 04073